Returns & Exchanges

At Arka, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your Arka account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and hygiene seals remain attached and intact.

• 3.
  Ship It Back

  Affix the prepaid label to your parcel and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Quality Check & Refund

  Once our team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.